SAN FRANCISCO–(BUSINESS WIRE)–SpotOnone of the fastest growing software and payment companies, was recognized as a top performer in customer loyalty, online ordering, bar POS and restaurant POS software products by Capterraa Gartner company and a free online service that helps organizations find the right software solutions for their operations.
“We built a software, payment, service and support model from the ground up to help restaurants be more successful,” said Kevin Bryla, Customer Experience Manager at SpotOn. “Being ranked by restaurateurs as the best platform is incredibly motivating for us to stay focused on delivery for our customer.”
To prepare their restaurant and bar customers for success, SpotOn provides an unparalleled level of service to ensure they feel supported throughout the customer journey and get the most out of their software integrations. Throughout the onboarding and activation phases, SpotOn provides customers with in-depth training and procedures, including in-person and live, online training, webinars, and an extensive portfolio of documentation and videos. Throughout the partnership, support is available 24/7 with real-time phone support, automated help desk and email support, as well as an archive of FAQs, forums and product-specific items.
This award follows SpotOn’s latest customer-focused initiatives, including “profit points”, a roadmap for operators to protect the profit margin from the effects of inflation and labor issues, and a recent partnership with MarginEdge to integrate inventory management to help customers improve their results.
Capterra Shortlist is an independent assessment that assesses user reviews and online search activity to generate a list of market leaders across multiple channels and industry categories that offer the most popular solutions available. Capterra 2022 shortlist pays for bar point of sale software, Point of sale software for restaurants, Online ordering softwareand customer loyalty software are now available online. For more information on SpotOn’s leading software solutions and Capterra recognitions, visit: https://www.capterra.com/p/197473/SpotOn-Restaurant/.
Previously recognized as an emerging favorite in Capterra’s 2021 Shortlist across multiple categories, and one of Capterra’s Top 20 Restaurant POS Software of 2020, SpotOn gives businesses the digital tools they need to operate effectively. and increase their profit margin, supported by personalized service and delivered at a fair price. In addition to fully integrated restaurant management systems, SpotOn offers end-to-end solutions including marketing, website development, reservations, online ordering, digital loyalty, review management and points solutions. point of sale (POS) for retailers and restaurants.
SpotOn is one of the fastest growing software and payment companies with comprehensive cloud-based technology for businesses of all types and sizes. Known for its rapid innovation and personalized support, SpotOn offers an end-to-end software and payment platform to streamline operations, improve customer experience and increase profits. From transparent and efficient POS systems to integrated management solutions designed for the fast-growing business, SpotOn develops technology that “works as you work” and backs it up with a team of experts 24/7. who make sure she always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software and payments industry. For more information, visit spoton.com.